Website Care Plans

We provide you peace-of-mind that your Wordpress website is looking and functioning properly, safe & secure and backed up just in case something goes wrong.

Website Care Plan

When a website is not monitored and kept up-to-date, it can give the wrong first impression to new, potential clients.
A website that is not online and functioning properly 24/7 will also result in a loss of sales.

As a business owner, you should be focused on running your business and building relationships
and not dealing with these technical issues and problems that could arise.

Websites can be vulnerable

There are always hackers out there trying to meddle with sites. They send out 'bots' to inject malware or to send  spam. They try to hijack the site and replace it with their own content. They can also just erase the entire site. A hacked site means your entire online business can be taken down in an instant which will give a bad impression to new clients.

Always having a
copy backed up

Regular backups are like a protection of your investment. If a plugin update should harm the site, if you or an employee make unwanted changes that aren't easily undone or if a hacker targets the site, having a saved copy of your current database is critical to reversing the damage and getting your site back up and running quickly.

We know your website

We know the ins-and-outs of the code, what parts were customized and what needs to be done in order to protect it. Sure, you can do this on your own or find a different option but keeping your website up to date, backed up and secure can be time consuming and a little tedious.

Peace of mind

You can be at ease and trust that your website is in good hands all of the time. We'll remove that worry from your mind so that your site continues to function properly while you continue running your business.

Choose your plan

Lite Care Plan

$155 / month

  • Software Updates
    to keep your site up-to-date
  • Weekly Backup of Database and Site Files
    to have a copy in case of catastrophe
  • Database Optimization
    to keep your site running smoothly
  • Uptime Monitoring
    to know that your site is up and running
  • Security Monitoring
    to keep your site safe  
  • Monthly Maintenance Report
    to see the status of your site

Standard Care Plan

$295 / month

  • Includes Lite Plan and...

  • Daily Backup of Database and Weekly Full Backup
  • Daily Malware scanning
  • Scan and fix any broken links
    so that your content is always accessible
  • Priority Email Support
    to be here for you when you need it with
    1-2 support tasks*
  • Setup fee waived**

Advanced Care Plan

$695 / month

  • Includes Standard Plan and...

  • Website hosting
  • SEO Report
  • Priority Email Support
    to be here for you when you need it with
    3-4 support tasks*
  • Monthly Consultation Call
    to discuss your website and how to improve it
  • Setup fee waived**

Minimum 2 month commitment, cancel anytime after that, with no long-term contracts

* Any task that takes us no more than 30-45 minutes to complete. These tasks don't cover larger and more complex work like adding features or designing new pages.

** One time setup fee of $195 is due upon signing up for the Lite Care Plan.

Get started today!

Use the form below to apply for one of our Website Care plans and we'll get in touch.

Let's get started

* required field

Website Partnership

For a more encompassing partnership, essentially become your "go-to" guys to handle anything regarding your website.

This plan includes all of the above, but where we provide strategy, consultations and recommendations on how to improve your website and implementation as well as update your site with your content while making sure that this content looks good when going live with these updates.

There are a few different frameworks that can be chosen.

Let us know if you're interested and we'll discuss what's right for you.

FAQs

Why is this so important?

Read more about why having a regular website maintenance plan is crucial for your business.

Do you offer hosting?

Yes, we do! We have standard packages to host your website starting at $240/year.

Does my support time rollover?

We need to reserve your place in our queue and and resources each month therefore unfortunately it does not rollover to the next month.

What if I want more support time?

If it's only on occassion, we would send a quote for those additional updates that you need, but if you require more time each month, we'll be happy to discuss what your needs are and setup a customized plan that's best for you.

Do you support Shopify websites?

Yes we do, but in a different type of plan. Shopify offers the basic security, backups and optimization features that self-hosted Wordpress sites don't. So we offer support for content updates, taking care of emergency bugs and fixes and also more strategic partnerships as well.

Email us to get the conversation rolling!

Can I sign up even if my site wasn't created by Studio Umbrella?

We welcome new clients who are looking for a long term partner to handle their website care. We would however need to look into your site, where it's being hosted and in what state it's in to determine whether we can take care of it.

Sign up in the form above and we'll talk.

What is the monthly consultation call?

We want to help you succeed, so once a month, we'll set up a 30 minute call with you to review what can be done on the site to improve it. Brings your ideas and strategies and we'll see what we can do!

When can I cancel my Website Care Plan?

You can cancel anytime, after the minimum 2 month period. You can request a cancellation by sending an email to support@studioumbrella.com and we'll take care of it.

What types of websites does this cover?

This is mainly for Wordpress websites but have other types of plans for websites like Shopify.

Do you manage Woocommerce websites?

Yes, absolutely. We do however require the Standard Care Plan at the minimum since more resources are needed to keep your online store running smoothly.

How long does it take to setup?

It takes about 2 business days to get everything up and running.

What happens if my website goes down or is hacked?

These care plans are preventative, so that catasrophes are avoided to best of our ability. However, nothing today is 100% safe from everything so in the event that something does go wrong, we will be there to take care of it. We can't guarantee that your website will not be hacked or that there won't be any problems, but we do our best to prevent it, and of course assist with restoring and cleaning up of the website with one of our backups.

Keep in touch!

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*Don't worry, we won't spam you or give your email to anyone.